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Ten’s Luxury Travel Trends 2025

At Ten Lifestyle Group, our insights into luxury travel reveal three key trends shaping 2025.

As high-net-worth clients seek more personalised and meaningful experiences, staying ahead of luxury travel trends is crucial for financial institutions, private banks, and wealth managers.

This case study explores key insights into how affluent travellers are evolving—offering businesses the opportunity to enhance their services, deepen client engagement, and differentiate their brand. By understanding these trends, corporate clients can refine their travel and lifestyle offerings, providing exclusive experiences that drive loyalty and strengthen relationships.  

Who is this case study for? 

  • B2B audience seeking insights into luxury travel trends. 
  • Key decision-makers at financial institutions, private banks, and wealth management firms. 
  • Luxury travel brands looking to align with evolving high-net-worth traveller preferences. 
  • Business leaders in private banking and financial services aiming to position themselves as thought leaders. 

 

What questions does it answer? 

  • What are the key luxury travel trends shaping 2024 and beyond? 
  • How do these trends intersect with the financial services industry? 
  • How does Ten Lifestyle Group curate exceptional travel experiences for high-net-worth clients? 
  • How can private banks and wealth management firms leverage these insights to enhance their travel and lifestyle offerings? 

Our Case Studies

The Power of Personalisation

How a bespoke, highly individualised lifestyle service can help retain clients.
In today’s competitive market, client retention is just as critical—if not more so—than acquisition. Businesses that provide lifestyle services, whether in travel, concierge, or luxury experiences, must go beyond transactional interactions and create deep, lasting relationships with their clients.

CRM and the rules of engagement

Customer Relationship Management (CRM) is more than just a tool for managing contacts—it’s a strategic asset that can shape customer behaviour, drive engagement, and increase long-term loyalty. A well-executed CRM strategy doesn’t just store data; it leverages insights to personalise experiences, predict needs, and build stronger relationships.

Lifestyle Service Open APIs Fuel Customer Experience and Value

Leading banks and financial services firms offer travel and lifestyle concierge services as part of their customer experience (CX) strategy. Open APIs allow these companies to surface the most relevant lifestyle services to their customers within their digital platforms and apps, growing acquisition, retention, engagement and card spend.

Interest rates are changing and so are customer strategies in financial services…

Private and retail banks should be working on their customer strategy when interest rates rise. Here are proven ways to invest in customer retention and acquisition.

The Value of Lifestyle Services

“We’re able to leverage the many choices available to open up conversations with clients… so we learn more and build deeper relationships.” – Senior Relationship Manager, a global private bank

How to drive your bank’s Net Promoter Score performance

The world’s top private and retail banks are leveraging travel and lifestyle services as a customer experience strategy to enhance their NPS. Ten’s concierge services provide high-value customers with personalised access to travel, dining, entertainment, and exclusive offers, leading to greater engagement and retention.

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