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Experiences × Ten

What do we do

Our expertise will meet your business objectives; engaging, acquiring, and retaining valuable customers.

We create tailored strategies to support your brand’s ambitions – our industry experts will work collaboratively with you, blending strategic and creative thinking to deliver a customised solution.

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In 2023 alone, we delivered 150 events across five continents.

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In the past year, we managed more than 20 bespoke experiences and event programmes.
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Our events reached more than 10,000 high- and ultra-high-net-worth individuals.

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These events saw an average Net Promoter Score (NPS) of +91.

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We’ve secured more
than 550 benefits and experiences with the world’s leading brands.

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We achieved B Corp Certification, positioning us to curate socially responsible, environmentally conscious events and experiences.

Why Ten?

With over 25 years of industry experience and proven expertise, Ten transforms how corporations attain and retain clients by delivering unparalleled lifestyle experiences to its members. Our partnerships grant exclusive access to the premium retail, world-class dining, luxury travel and the most desired entertainment.  

Engagement and loyalty are revolutionized for corporate clients through the benefits Ten offers to your clients, delivering measurable ROI. Private members receive priority access to invitation-only events, Michelin starred dining restaurants and hard-to-find retail items.  

Our global infrastructure and dedicated operational teams ensure flawless execution with a personal touch from request to final delivery. 

Our Services

Our expertise will meet your business objectives; engaging, acquiring, and retaining valuable customers.

We create tailored strategies to support your brand’s ambitions – our industry experts will work collaboratively with you, blending strategic and creative thinking to deliver a customised solution.

Incentives & Rewards
Recognise and retain your top talent or reward and incentivise high-value clients.
Our bespoke programmes include gifting, luxury travel experiences, and team-building events
Curated brand benefits and offers
Exclusive programmes of the finest benefits, experiences, flash sales, and presales across popular, heritage, and emerging brands.

These can have a global or local emphasis and straddle dining, entertainment, travel, and retail, supported by engaging and inspiring schedules of seasonal eCRMs, high-quality gift guides, or luxury magazines from our content team.
Event programmes
Help your clients get the most out of life with a curated series of one-off events that are not open to the general public.

Ten’s tailor-made events include intimate dinners with celebrity chefs, private shopping evenings, after-hours gallery tours, and networking or thought leadership workshops. Should you wish to evaluate your clients’ response to an existing Ten programme, we can offer access to our upcoming events calendar.
Concierge services
With our extensive roster of partner brands, Ten can gain access to the finest hotels, restaurants, experiences, and transport to elevate an existing event or trip.

Our travel specialists will ensure your business and clients enjoy coveted brands at the best rates and with exclusive benefits. Our experienced on-the ground hosts will ensure a seamless experience, including full guest management and on-site support.
Experiences and hospitality
For the past 25 years, Ten has arranged bucket-list experiences, once-in-a-lifetime journeys, and money-can’t-buy adventures for our members.

These personalised packages involve privileged access, exclusively available to an elite group of individuals globally. Our established worldwide reputation allows us to leverage access to an extensive global network of partners and in-house specialists across travel, wellbeing, dining, sport, entertainment, art and culture, luxury retail, and more.

Get in touch to create a memorable event

To find out more about producing bespoke events
for your clients.

Get in touch with our RetaiI, Experiences & Events team.

Global Director RetaiI, Experiences & Events Team

Hannah Heyburn

hannahheyburn@tengroup.com

Client experience highlights

Our Retail, Experiences & Events team regularly procures singular experiences that evoke emotion, create memories, and reflect our clients’ brands.

Schroders Personal Wealth

Client brief:
To host a series of events with the goal of nurturing client relationships, retaining investments, and encouraging greater investments and purchases of additional SPW products. 

Our solution:
Ten ran a series of events across the UK, inviting the private bank’s most valuable clients to enjoy elite lifestyle experiences, including: a Christmas celebration at Fortnum & Mason, London; a private reception and tour of the Palace of Holyroodhouse, Edinburgh; a private dinner at Kitchen W8 in Kensington, London; and a private reception at the National Football Museum, Manchester. 

Impactful events and extraordinary experiences

We exploit our global offices, partnerships, and contacts to offer our concierge service members elite access, unbuyable experiences, and a lifestyle limited only by their imagination.

Our exclusive events are a major part of this – we hope the following selection provides inspiration for your activities.

Peter Jones & Partners x Ten

In collaboration with the iconic John Lewis & Partners-owned department store on Sloane Square, we offered Ten’s members exclusive after-hours access for a Black Friday shopping evening.

Guests enjoyed complimentary sparkling wine and canapés, a live brass band, access to Black Friday savings in advance of the general public, and complimentary makeovers, massages, gift wrapping, and engraving services.

Bond Street x Ten

We welcomed members to an invitation-only evening of luxury shopping on London’s famous street.

The British capital’s finest flagship boutiques, including Gucci, Dior, and Cartier, stayed open for two hours of curated experiences, bespoke gifting, and festive entertainment.

Le Gavroche x Ten

Following chef Michel Roux Jr’s decision to close his two-Michelin-starred restaurant,

the waitlist for tables expanded to more than 5,000 hopefuls on some evenings. Through our partnership with the legendary Mayfair restaurant, we arranged an exclusive evening, featuring a meet-and-greet, Q&A, signed Smythson menu, and four-course dinner with wine pairings.

Learn more about Ten

Because our global travel and lifestyle management company helps 100,000-plus high- and ultra-high-net-worth individuals every day, we’re experts in procuring leading partnerships and exclusive opportunities.

About Us

Get in touch to create a memorable event

To find out more about producing bespoke events for your clients.
Get in touch with our RetaiI, Experiences & Events team.

Global Director
RetaiI, Experiences &
Events Team

Hannah Heyburn

hannahheyburn@tengroup.com

Head of EMEA
RetaiI, Experiences &
Events Team

Amy Bartlett

amybartlett@tengroup.com

Ten is a different kind of service.

It’s the way to enjoy the highest quality service and exclusive access to the best hotels, restaurants, shows, and events around the world. Start living the life you always wanted, for you and those closest to you.

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