Private banks, wealth managers and premium card issuers who offer Ten’s services to their most valuable clients are seeing their investment contribute to their bottom line.
Our personalized travel and lifestyle management service is loved by members, as it offers access to everything from travel and dining experiences to exclusive offers and events. And, with Ten corporate clients receiving a minimum of 3x ROI, it’s a win-win.
Through member cohort analysis, Ten quantified the impact of concierge services on key commercial and customer metrics, including:
- Customer acquisition
- Customer retention
- Customer engagement
- Spend on card
- Assets under management