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Start living the life you always wanted,
for you and those closest to you.

It is the way to enjoy the highest quality service and exclusive access to the best
hotels, restaurants, shows, and events around the world.

Ten Personal Membership

We all dream of a life lived to the fullest, so why do we let life get in the way?
With Ten by your side you can turn dreaming into doing.

You can live life x Ten.

Acquire and engage valuable customers to triple your ROI

Ten’s services are used by clients to acquire, engage and retain affluent, high net worth customers or valued employees.

Ten is the service provider of choice globally for many major financial institutions, premium consumer brands and corporates. The service drives key customer metrics including revenue growth, Net Promoter Score and supports digital transformation initiatives. Ten clients often see their return on investment (ROI) triple.

Our Case Studies

Driving NPS Performance

How to drive your bank’s Net Promoter Score performance by creating broader relevance

The world’s top private and retail banks have found that travel and lifestyle services boosts NPS of their valuable customers – by an average of +15 points higher.

The Value of Concierge

Corporate clients see a strong ROI of at least 3x; underpinned by better retention rates, card spend, assets under management and new business.

Use Content To Attract And Retain High And Ultra-High Net Worth Individuals

Content is a key tool used to attract, engage, convert and retain high and ultra-high net worth individuals. So, how do you create content for this discerning demographic and what kind of impact can you expect?

Download this white paper to uncover the content-marketing practices that can transform your HNWI/UHNWI business.

What Can Loyalty Points Buy?

Driving engagement and spend, loyalty programs are key to customer retention. Yet with an estimated $50 billion in points never redeemed, there’s a risk of disengagement and financial liability.

Here’s how you can encourage point spend and enhance lifetime loyalty. 

Lifestyle Service Open APIs Fuel Customer Experience and Value

Leading banks and financial services firms offer travel and lifestyle concierge services as part of their customer experience (CX) strategy. Open APIs allow these companies to surface the most relevant lifestyle services to their customers within their digital platforms and apps, growing acquisition, retention, engagement and card spend.

Our Case Studies

The Power of Personalisation

The demand for personalised services has become paramount across industries. Customers expect to be understood as individuals with communication and services that cater to their specific needs and preferences.

Trends in the luxury market

Like seismic waves after an earthquake, the reverberations of the pandemic have been felt long after its main event, leaving cracks in the economy and how we live in its wake. We investigate the lifestyle trends that have emerged among affluent and wealthy spenders in the aftermath.

The Value of Concierge

Corporate clients see a strong ROI of at least 3x; underpinned by better retention rates, card spend, assets under management and new business.

Get to know the true value drivers of concierge.

Driving NPS Performance

How to drive your bank’s Net Promoter Score performance by creating broader relevance.

The world’s top private and retail banks have found that travel and lifestyle services boosts NPS of their valuable customers – by an average of +15 points higher.

The Value of Concierge

Corporate clients see a strong ROI of at least 3x; underpinned by better retention rates, card spend, assets under management and new business.

Get to know the true value drivers of concierge.

Driving NPS Performance

How to drive your bank’s Net Promoter Score performance by creating broader relevance.

The world’s top private and retail banks have found that travel and lifestyle services boosts NPS of their valuable customers – by an average of +15 points higher.

About Ten

Ten was founded in 1998 with a vision – to provide an unrivaled, personalized service that helps its members enjoy life, hassle-free.

In 2001, Ten won its first corporate contract to provide concierge services on behalf of a major banking group. Today, Ten has more than 50 corporate client and employee-loyalty programs and runs private membership services for millions of members worldwide.

Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017.

Our Clients & Partners

Coutts
RBC
American Express
WestPac Australia
Scotia Wealth Management
NatWest
DNB
Barclays
HSBC
Visa
Sumitomo Mitsui Trust Bank
Merrill Bank of America Company
Mastercard
China Merchants Bank
ICBC (Asia)
SMBC
City National Bank
Patek Philippe
AlphaCard
Tokai Tokyo
BBVA
Bank of China
Cartier
BEA
AIA
CIBC

What Our Clients Say

‘Our Partners have shared with us that their Private Clients are truly impressed with our collaboration with Ten, and this is fantastic news. This accomplishment is largely attributed to the outstanding service offered by Ten.”

Head of Private Client Solutions, St. James's Place
Visa
“One of our clients went to Italy to propose to his girlfriend, organised by Ten … emotional, that’s when you realise that we’re touching some people’s lives”
Head of Products & Solutions, VISA LAC
NatWest
“Premier customers really appreciate our concierge service. Whatever the question, wherever you are in the world, having someone at the end of the phone who can help unlock doors is invaluable”
Managing Director, Premier Banking

What Our Clients Say

Coutts
‘Ten continues to impress us with (their) focus on providing the very highest quality services to our clients. The introduction of the digital platform for our clients has been a game changer.”
Managing Director, Coutts
Visa
“One of our clients went to Italy to propose to his girlfriend, organised by Ten … emotional, that’s when you realise that we’re touching some people’s lives”
Head of Products & Solutions, VISA LAC
NatWest
“Premier customers really appreciate our concierge service. Whatever the question, wherever you are in the world, having someone at the end of the phone who can help unlock doors is invaluable”
Managing Director, Premier Banking