About Ten
In the beginning
Ten was founded in 1998 by Alex Cheatle and Andrew Long, who both had a vision to provide an unrivalled, personalized and trusted service that would help members get the most from life.
The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s member proposition became stronger, and the company expanded its private membership base.
In 2001, Ten won its first corporate contract to provide concierge on behalf of a major banking group. Today, Ten has more than 50 corporate client- and employee-loyalty programs, and runs private membership services for millions of members worldwide.
A Chain, by Ben Moor.
A short story based on a future imagined by Ten.
Investors
Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017, and is delivering on our vision to become the world’s most trusted concierge service.
As more members discover Ten’s services, and more corporate clients choose to provide our services to their affluent customers, Ten will become a major challenger in the huge vertical markets of travel, events, dining and premium retail.
Learn more about Ten Lifestyle Group’s investment case, share information and corporate governance, as well as the latest results and investor resource.
Mission and values
Our aim is to be the most trusted service platform in the world.
Member focused
- To keep our members at the center of everything we do.
- To act in the members’ best interests by providing a personalized service that goes above and beyond.
- Strive to ensure our members get the same or better value than if they had taken care of things themselves.
Pioneering
- We pioneered the concept of lifestyle management in 1998.
- To lead the industry’s digital disruption through our investment in people and technology.
- To embrace technology, enabling Ten to deliver the best possible service.
Trustworthy
- To always do the right thing for our members.
- Keep our word and set realistic expectations.
- Create and maintain sustainable relationships with partners and suppliers.
