What Ten Does
Acquire and engage valuable customers with a minimum 3x ROI
As well as offering a private membership, Ten’s corporate offerings mean that we also service some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands.
Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers and valued employees. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. Ten clients often see a minimum of 3x in return on investment (ROI).
From travel upgrades and dining experiences to exclusive offers and events, our service is valued by customers because not only does it enhance their lifestyle and enable them to experience the things they love, it shows that your company appreciates their loyalty – in turn, making them feel good about your business.
The service is unrivaled in value, quality, and ease of use. Your customers can access the service 24/7, 365 days a year, via email, online chat – including WhatsApp and WeChat – or phone.
All our services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.
Acquire and Engage Affluent Customers
A travel and lifestyle service is the perfect hero benefit for your brand to win and engage new affluent customers. It’s designed to meet their every lifestyle need.
Tailor-Made Lifestyle Service for the Ultra-High-Net-Worth
Private family offices, private banks and wealth managers choose Ten as we understand the lifestyle needs of their ultra-high net worth (UHNW) clients.
Enrich your Executive Benefits Program
We work with companies worldwide to run successful benefits programs to support their employees and leaders – beyond the usual perks.
Our Clients & Partners
Our Clients & Partners
How We Do It
- Member Proposition
- Easy-to-use digital platform
- Dedicated lifestyle managers
- Data-driven personalization
What Our Clients Say
‘Our Partners have shared with us that their Private Clients are truly impressed with our collaboration with Ten, and this is fantastic news. This accomplishment is largely attributed to the outstanding service offered by Ten.”
What Our Clients Say
‘Our Partners have shared with us that their Private Clients are truly impressed with our collaboration with Ten, and this is fantastic news. This accomplishment is largely attributed to the outstanding service offered by Ten.”
Our Case Studies
The Value of Concierge
Driving NPS Performance
The world’s top private and retail banks have found that travel and lifestyle services boosts NPS of their valuable customers – by an average of +15 points higher.
Use Content To Attract And Retain High And Ultra-High Net Worth Individuals
Content is a key tool used to attract, engage, convert and retain high and ultra-high net worth individuals. So, how do you create content for this discerning demographic and what kind of impact can you expect?
Download this white paper to uncover the content-marketing practices that can transform your HNWI/UHNWI business.
What Can Loyalty Points Buy?
Driving engagement and spend, loyalty programs are key to customer retention. Yet with an estimated $50 billion in points never redeemed, there’s a risk of disengagement and financial liability.
Here’s how you can encourage point spend and enhance lifetime loyalty.
Lifestyle Service Open APIs Fuel Customer Experience and Value
The Lions, The Tortoise and The Rabbit
As affluent and High-Net-Worth customers emerge from the pandemic in 2021, four unique personas will emerge – from the roaring Lion, ready to splurge, to the conservative Tortoise, happy to remain close to home.
Discover how lifestyle services can be a powerful customer experience (CX) solution by helping your customers enjoy the life they want – and grow your customer retention, acquisition and lifetime value.
Three Key Questions To Ask When Selecting a Concierge, Lifestyle And CX Provider
Many large corporates and brands offer concierge, lifestyle services and customer experience (CX) services to help develop their customer metrics.
We’ve identified three critical considerations to add to your checklist that will help you save time, manage risk and build a robust business case.
Why Bank CEOs Are Using Lifestyle Services To Drive CX Transformation
75% of the world’s 50 largest banks are supporting new and increased investments in customer experience (CX) in 2021. Why?
We have identified the reasons, and detail how lifestyle services can act as a single channel through which to drive CX transformation through several initiatives.
How Lifestyle Services Can Engage the NextGen and Retain AuM
Wealth managers and private banks who are not busy building strong ties with the Next Generation of clients right now are at risk of losing them during the “Great Wealth Transfer”.
Providing clients with valued lifestyle services offer a strategic CX solution to drive asset retention – and expansion – by nurturing bonds with those set to inherit the wealth.
Concierge Innovations and Trends: 2020 and Beyond
We reflect on the highlights of the new services that members enjoyed and we look ahead to 2021.
React. Adapt. Evolve
What next and what it means for brands.
Our Case Studies
What Can Loyalty Points Buy?
Driving engagement and spend, loyalty programs are key to customer retention. Yet with an estimated $50 billion in points never redeemed, there’s a risk of disengagement and financial liability.
Here’s how you can encourage point spend and enhance lifetime loyalty.
Lifestyle Service Open APIs Fuel Customer Experience and Value
Use Content To Attract And Retain High And Ultra-High Net Worth Individuals
Content is a key tool used to attract, engage, convert and retain high and ultra-high net worth individuals. So, how do you create content for this discerning demographic and what kind of impact can you expect?
Download this white paper to uncover the content-marketing practices that can transform your HNWI/UHNWI business.
What Our Members Say
“A member had become the ‘go-to’ for her wealthy friends to book the very best restaurants. Two of her friends have now moved assets to that bank to win access to the concierge service, so they don’t need to rely on their friend!”