News

Investing in CX transformation allows profitable customers to be leveraged in ways that create differentiation, and grows the scale and profitability of that segment.

Valuable concierge, lifestyle, and CX services grow the acquisition, retention and value of customers by helping them enjoy the life they want.

Following the success of our 2020 launch, The Book Club has been rolled out to our clients across the globe. Read on to discover how our members engaged with the digital events, and to find our February line-up.

Our innovation has helped the corporates we support to achieve higher engagement and extraordinary service for their customers, which lead to measurable improvements in their targets.

“At 86, my years of Michelin dining are nearly over, but I shall continue to read cookbooks and menus, as well as trying new recipes from the great chefs of our day. In the meantime, I shall look forward to your next magazine.”