News
How To Reinvigorate Your Loyalty Program To Drive Customer Engagement
Driving engagement and spend, loyalty programs are key to customer retention. Yet with an estimated $50 billion in points never redeemed, there’s a risk of disengagement and financial liability.
Here’s how you can encourage point spend and enhance lifetime loyalty.
Investor Webinar To Take Place On Monday, 17th May 2021
Ten’s Alex Cheatle (CEO) and Alan Donald (CFO) will be hosting an Investor Webinar and Q&A for current and prospective investors on Monday 17th May 2021, following the announcement of Ten’s half-year results on 13th May 2021.
Why Bank CEOs Are Using Lifestyle Services To Drive CX Transformation
Investing in CX transformation allows profitable customers to be leveraged in ways that create differentiation, and grows the scale and profitability of that segment.
Three Key Questions To Ask When Selecting a Concierge, Lifestyle And CX Provider
Valuable concierge, lifestyle, and CX services grow the acquisition, retention and value of customers by helping them enjoy the life they want.
Ten’s Book Club Scores NPS 73 And Goes Global
Following the success of our 2020 launch, The Book Club has been rolled out to our clients across the globe. Read on to discover how our members engaged with the digital events, and to find our February line-up.
How Ten Continues to Help Engage High-Value Customers in 2021
Our innovation has helped the corporates we support to achieve higher engagement and extraordinary service for their customers, which lead to measurable improvements in their targets.
