Ten Lifestyle Group plc (AIM: TENG), a leading technology-enabled, global concierge platform for the world’s wealthy and mass affluent, is pleased to announce it has secured a contract to deliver Content services for an existing major global financial services client.
The Content service is expected to increase customer engagement with Ten’s digitally-enabled concierge service, launched in December 2020, and with the client’s customer proposition more generally.
The addition of the revenue from the Content service is expected to grow the existing Small1 contract to a Medium contract in the first half of this financial year.
This contract expansion is incorporated within the Group’s existing growth plan.
Alex Cheatle, CEO of Ten Lifestyle Group, said;
“In recent years, our editorial content has become an increasingly important pillar of our member proposition. Our in-house, professional journalists, creatives and media producers create expertly crafted original videos, digital articles, magazines, and premium destination and gift guides based on the real actions and interests of our concierge members.
Ten’s Content, now produced in 12 languages for multiple corporate clients, engages members by complementing and often inspiring the use of our concierge services, also drives customer value for corporate clients and is a competitive advantage for Ten. The content is typically hosted on our digital platform and shared via targeted, personalised eCRM to interested members.
Ten’s enhanced Content service is now available to new and current clients across the globe.”
For more insight, click here to see our ‘Content’ case study. To find out more about Ten Lifestyle Group, please click here for our investor overview. To read the official RNS article, please click here.
1 Ten categorises its corporate client contracts based on the annualised value paid, or expected to be paid, by the corporate client for the provision of concierge and related services by Ten as: Small contracts (below £0.25m); Medium contracts (between £0.25m and £2m); Large contracts (between £2m and £5m); and Extra Large contracts (over £5m). This does not include the revenue generated from suppliers through the provision of concierge services.