Ten Digital Dining: A Seamless, Premium Dining Service
Ten Digital Dining integrates OpenTable and SevenRooms with Ten’s proprietary systems to offer members direct access to over 60,000 restaurants across key markets including the UK, USA, Canada, Middle East, Mexico, Australia, and parts of Asia. This service delivers immediate table availability—even during peak times, and exclusive off-menu benefits inaccessible via standard booking channels.
Key highlights include:
- Instant reservations at top restaurants globally, including curated options across all budgets.
- Priority access to prime-time bookings, with perks such as complimentary drinks, extra courses, cookbook or kitchen tours.
- A unified booking experience across Ten’s own assets, OpenTable and SevenRooms, making it easier than ever to find and book the perfect table for any occasion.
Guardian: AI-Powered Assurance for Consistent Excellence
With Ten Guardian, Ten has deployed a proprietary AI system that assesses all member-facing communications emails, quotes, research, and more – in real time, and retroactively for tone, accuracy, and brand alignment. Trained on Ten’s historical service data, Guardian elevates consistency, improves response times, and ensures unwavering service quality at scale.
Innovation Built on a Legacy of Trust
Leveraging over 25 years of concierge expertise, these launches mark a strategic leap forward in Ten’s evolution. CEO Alex Cheatle commented:
“Introducing Ten Digital Dining across multiple markets and launching Guardian represents a step-change in our ability to deliver high-quality, consistent experiences with enhanced operational efficiency. These innovations combine our proven heritage with today’s technology, building the world’s most trusted concierge service at scale.”
Expanding Reach, Strengthening Value
These enhancements are already poised to increase member engagement, deepen client loyalty, and unlock new revenue opportunities. Ten’s focus now turns to scaling digital dining benefits, rolling out Guardian across services, and continuing to offer clients and members industry-leading experiences.
These launches are not just technological enhancements but a bold step towards shaping the future of customer engagement, where convenience, trust and personalisation converge seamlessly at scale. By blending cutting-edge innovation with our heritage of excellence, we are building a new era of service that will continue to inspire loyalty and set industry benchmarks for years to come.
