Ten Lifestyle Group plc (AIM: TENG) is pleased to announce it has won a new, additional contract with Visa International (“Visa”) to provide concierge services to its high and ultra-high-net-worth clients as part of its Visa Infinite and Visa Signature affluent card concierge programmes.
The service will be rolled out in Central Europe, the Middle East and Africa, with the transitioning process having already commenced.
Ten will provide members with a digitally-enabled, premium travel and lifestyle concierge service, including access to unique offers, benefits, and localised events among other services.
The service will be available in English, Russian, French, and Arabic, driven by Ten’s leading technology platform, with employees based across Ten’s 20 locations globally to cater to the needs of Visa customers.
The additional contract is expected to be a Medium contract (1).
Alex Cheatle, CEO, Ten Lifestyle Group plc, said:
“We are delighted to extend our strategic partnership with Visa globally, which incorporates significant service delivery in USA, LAC and now CEMEA region. We are excited to be launching the Ten digital platform in these new markets and to see the additional engagement and adoption this will drive.”
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(1) Contracts where Ten provides concierge and related services where the annual value of net revenue is between £250,000 and £2 million.