Ten maintains 100% contract retention with competitive tender win in EMEA

We are pleased to announce we have won a competitive tender with an existing global financial services client to continue providing digitally-enabled concierge services to its customers in the EMEA region.

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Ten Lifestyle Group plc (AIM: TENG), a leading technology-enabled, global concierge platform for the world’s wealthy and mass affluent, is pleased to announce it has won a competitive tender with an existing global financial services client to continue providing digitally-enabled concierge services to its customers in the EMEA region.

The client’s renewed commitment to driving the engagement of its high-net-worth customers, and increased activity as EMEA continues to recover from the effects of the pandemic, are expected to grow the existing Medium1 contract, with the potential to become a Large contract during the multi-year term of the renewal.

This renewal is incorporated within the Group’s existing growth plan.

Alex Cheatle, CEO of Ten Lifestyle Group, said:  

“Winning this competitive tender with an existing major global financial services client demonstrates the competitive resilience of Ten’s proposition, which has enabled the Group to retain all Material Contracts during the last two years.”

To find out more about Ten Lifestyle Group, please click here for our investor overview. To read the official RNS article, please click here.

Ten categorises its corporate client contracts based on the annualised value paid, or expected to be paid, by the corporate client for the provision of concierge and related services by Ten as: Small contracts (below £0.25m); Medium contracts (between £0.25m and £2m); Large contracts (between £2m and £5m); and Extra Large contracts (over £5m). This does not include the revenue generated from suppliers through the provision of concierge services. Medium, Large and Extra Large contracts are collectively Ten’s “Material Contracts”.

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